Maintenance

Carpet and Flooring

MAINTENANCE

A well taken care of carpet or floor covering can ensure it looks as beautiful as it was on installation day. Read over our care instructions to ensure a long life for your floors.

CARPETS

Vaccuming

Vacuuming your carpet thoroughly on a regular basis (we suggest once per week) will help preserve the colour and appearance of your carpets. For higher traffic areas, vacuum more frequently.

Steam Cleaning

Depending on the use of your carpets, we suggest that they be steam cleaned at least once every 18 months to remove any debris lodged into the carpet fibres.

Spot Cleaning

As carpet is not 100% stain proof, we suggest the following spot cleaning procedure:

Gently blotch the stained area with paper towel or clean cloth – never scrub or rub.
Use cold water on the affected area and gently blot.
Press the area dry to remove excess moisture.
Apply stain treatment to affected area if stain does not remove with water.
Reapply water to treated area and with a sponge or cloth blot carpet until it no longer feels sticky.
Dry the area fully using a few sheets of paper towel – weight down the sheets as necessary.
If the stain does not respond properly to treatment, call a professional carpet cleaning service.

TIMBER FLOORS

Remove Loose Dirt/Grit

Regularly remove surface debris such as loose dirt and grit by using a dry mop, microfibre cloth or vacuum. If vacuuming, ensure the vacuum is equipped with soft brushes to avoid scratching the timber’s surface.

Spills

Wipe wet or dry spills away immediately using dry or a slightly damp cloth to avoid staining. Never use harsh or abrasive cleaners.

Avoid Steam or Wet Mops

We suggest avoiding the use of steam cleaners and wet mops on your timber floors.

Mats

Regularly remove mats to avoid uneven discolouration.

Humidity Control

Ensure areas of extreme changes in humidity and temperature are managed through use of air conditioning, humidifiers and water features.

Sunlight

Invest in window coverings that prevent direct sunlight from hitting your timber floors for extended periods of time. Sunlight can dry out timber.

Air Conditioning

Try to avoid prolonged periods of air conditioning as this can cause timber floors to expand and contract. A general rule: if an air conditioning system runs for 4 hours, allow 4 hours of natural ventilation afterward.

VINYL FLOOR COVERINGS + PLANKS

Regular Cleaning

Regularly cleaning with a pH neutral cleaner will help keep your floors at their best. When using brooms, ensure they have soft bristles.

Vacuuming

When vacuuming your vinyl floors, we recommend avoiding the use of a beater bar.

Stuck on Materials

When removing dried-on stains, never use a steel wool or stiff-bristled brush.

Mats

For higher traffic areas, we recommend using mats to prolong the life of your floor as they protect from dirt, moisture and chemicals.

Avoid Steam

Avoid steam cleaning your vinyl floor as this method can damage the floors by forcing moisture into the seams.

Humidity Maintenance

Aim to keep a constant indoor humidity level of 50-60%.

Have a question about flooring maintenance? Contact us